- Shipping is free on all orders worldwide.
- Please allow 3-5 days for handling.
- Please allow up to 4 weeks for shipping, with the majority of orders arriving within 2 weeks (not including handling time).
- On average, International shipping is 12-18 business days.
- For orders to South Africa please allow up to 30 business days.
- Please note, that during Holiday periods, shipping times may increase significantly, due to system volume.
- If ordering multiple items, you may receive more than one package and/or receive one package before another. This is due to our various supply chains.
- Expedited DHL / FedEx shipping is available for a charge up to $34.95 for select items.
- If you require express delivery, please contact us and we will assist you.
- All items are shipped with tracking available.
- Please allow 5-7 days for your tracking to show in the courier's tracking system.
- If you have a question about tracking a particular order, please contact us at firstname.lastname@example.org.
*Please do not send more than one message, as this back-logs customer service response time. We will let you know when your order(s) is shipped.
We thank you for your support and understanding.
-Sarah Ashley Team